What type of jewellery do you sell?

We sell fashion imitation jewellery designed according to current trends. We do not sell real gold, silver, diamond, or precious metal jewellery.

Are your products made of real gold or silver?

No. All our products are imitation jewellery and are not made of real gold, silver, diamond, or precious metals.

Is the jewellery suitable for daily wear?

Yes, many of our designs are suitable for daily wear as well as occasional use. For longer shine, please keep the jewellery away from water, perfume, sweat, and chemicals.

How can I place an order?

You can place an order directly through our website by selecting your desired product, adding it to cart, and completing the checkout process.

What payment methods do you accept?

We accept payments through secure online payment options available at checkout, including UPI, debit card, credit card, net banking, and other supported methods.

Do you offer Cash on Delivery?

Cash on Delivery availability depends on your location and order eligibility. If available, it will be shown during checkout.

How long does delivery take?

Delivery usually takes 3–5 days for metro cities, 5–7 days for other locations, and 7–10 days for remote areas. Timelines may vary depending on courier service and location.

How can I track my order?

Once your order is shipped, tracking details will be shared through email, SMS, WhatsApp, or your order account page, depending on available communication settings.

Can I cancel my order?

You can request cancellation before the order is dispatched. Once the order is shipped, cancellation may not be possible.

Do you accept returns?

Returns are accepted only for damaged, defective, or incorrect products, subject to our Return Policy and verification process.

How do I request a return or replacement?

Please contact our support team with your order details, issue description, and clear images or unboxing video as proof.

How long does it take to get a refund?

Approved refunds are usually processed within 3–5 working days to the original payment method, subject to payment provider timelines.

What should I do if I receive a damaged product?

Please report the issue within 48 hours of delivery with proper proof, such as clear product images and an unboxing video.

Can I change my shipping address after placing an order?

Address changes are allowed only before the order is dispatched. Once shipped, the delivery address may not be changed.

Do you offer international shipping?

Currently, we ship only within India.

Will the product look exactly like the images?

We try our best to show accurate product images. Slight color or shine variations may occur due to lighting, photography, and screen settings.

How should I care for my jewellery?

Keep jewellery away from water, perfume, sweat, and chemicals. Store it in a dry place and clean gently with a soft dry cloth after use.

Do you restock sold-out products?

Some products may be restocked depending on availability. You can check the website later or contact us for updates.

Is my personal information safe?

Yes, we follow standard security practices to protect customer information and process orders securely.

How can I contact customer support?

You can contact us through the Contact Us page for order support, product queries, delivery updates, returns, or payment assistance.